Home > Technology > HTC Magic Emergency Update Sync Fix: Windows 7

HTC Magic Emergency Update Sync Fix: Windows 7

So if you’re an HTC Magic Android user and you’re with Rogers you’ve gotten about a thousand messages regarding a new mandatory update.

HOWEVER, if you’re using Windows 7 you might notice the HTC Sync software doesn’t exactly…work. This is unfortunate because I’m at the point where my 3G was cutoff and more recently my phone services as well.

If you havn’t been able to figure out the HTC Sync problem here is what worked for me:

*Notes before starting:
Make sure to back up your data on your phone before starting this in case something goes wrong.

Download HTC Sync and the update here

There’s also a PDF available for download on the same page which could help with the walkthrough for the process, this is just a quick guide to make HTC Sync work.

1. Install the HTC Sync software normally
2. Exit the program after its been installed (If it auto-runs after install)
3. In your Start Menu ‘Right-Click’ on HTC Sync and choose ‘Properties’
4. Select the tab which reads ‘Compatibility’. I went with Vista Service Pack 2
5. Select Okay. Right-Click on the Menu HTC Sync and ‘Run as Administrator’ (Not sure if that’s necessary or not).
6. Voila! Hook up your phone to the computer with your usb and everything should work well and you can finally update your phone

Here’s a forum thread which helped me out as well, definitetly worth checking out:
Android forum

Hope everything works out!
Jerry P

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